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Our Shipping Rates & Speed
Within the U.S. —
Standard Shipping (6-10 Business Days)
Insured Shipping (6-10 Business Days)
International Countries. —
Standard Shipping (10-16 Business Days)
Orders of $50+ automatically receive Free Standard Shipping
How does it work?
Once the shipment has been picked up by the carrier, you will receive an updated tracking number, which can be used to follow your package's journey to the destination.
If your package says that it has been delivered, but you cannot find it, please give your local post office (not the 1-800 number) a call. They have access to exact GPS coordinates where your driver delivered the package, which can help you locate your package's whereabouts.
Homewhis is fully responsible for lost or stolen packages when you select our insured shipping options at the checkout. Otherwise, once there has been a delivery confirmation for that tracking number we are unable to issue a refund of any kind.
Stress Free Returns & Exchanges
If we make a mistake with your order or send a less-than-perfect product we will reship and replace your product. Due to the nature of our products we cannot accept returns for products that have been opened for the safety and health of our employees.
Returns are accepted within 30 days of purchase. Contact our customer care team at homewhis@gmail.com and they can assist you.
Refunds are contingent upon the company's reception of the unwanted Homewhis product. Exchanges are dependent upon product availability.
Please note that there are no refunds on shipping fees under any circumstances since a shipping label was purchased by us in order to send the product.
Due to COVID-19 we have reduced the number of employees in our fulfillment center to ensure the health and safety of our employees. Orders may take up to 8 business days to leave our warehouse especially during peak shopping season and holidays.
Homewhis Customer Care Email: homewhis@gmail.com